Welcome to SERUG
Salisbury to Exeter Rail Users Group (SERUG)
We focus specifically on the section west of Salisbury where the current infrastructure severely restricts service and line speed improvements. We cover the stations of Tisbury, Gillingham, Templecombe, Sherborne, Yeovil Junction, Crewkerne, Axminster, Honiton, Feniton, Whimple, Cranbrook and Pinhoe and Exeter Central.
We are lobbying for improvements to infrastructure, rolling stock, and timetables as well as guarantees that availability of the unregulated fares offered by the previous franchisee (South West Trains) will be maintained by the new operator South Western Railway.
More specific information on our objectives can be found on the objectives page.
SERUG is not funded by any commercial rail operators or rail-based organisations (such as Network Rail). We lobby independently for service and infrastructure improvements that will benefit the travelling public. SERUG is affiliated to Railfuture, a non-political, not for profit organisation which campaigns for a bigger and better railway in Britain.
SERUG welcomes your support and feedback. If you would like to receive regular updates (newsletters, details of events, etc), please see the Membership section on this site or email firstname.lastname@example.org
Railfuture’s (Rf) complaint to the Competition and Markets Authority has resulted in First/MTR proposing a fares cap on the two routes between London and Exeter so that travelers are not disadvantaged by the company’s new monopoly position.
SERUG worked with Rf to make this application to ensure passengers are not disadvantaged. However the CMA decided only to consider London Waterloo and Exeter stations as the comparisons – intermediate stations are not considered – we think that a cop out and will continue to check the details as the franchise moves forward.