Latest Station usage figures now available

The ORR have now published the station usage figures for the 12 months ending November 2017. 

The increase in rail usage continues along the Salisbury to Exeter line – up approximately 4.3% over 2016- despite some passengers deserting rail in favour of cars because the station car parks are often full.   Cranbrook showed a huge 340% increase, but with a few deserting Feniton, Whimple and Pinhoe. Cranbrook as anew town is not yet built out (about 30% only). Also Waterloo was virtually closed in August 2017 when the upgrade was carried out.

The really interesting figure is the 58% increase in passenger usage over the past 10 years  from 2006 to 2016

Download the file below to view the individual station usage figures for November 2016 to November 2017 – 

Station-usage-analysis-inc-2017-1.xlsx (106 downloads)

SERUG Response to South Western Railway consultation on December 2018 and results

We have now submitted our response to South Western Railway’s Timetable Consultation. Please see our Publications page or click here.

April 2018 showed SERUG and others are listened to as SWR announce that our Woking and Clapham Junction off peak stops will be retained from the December 2018 timetable changes. We await the final timetable after SWR have consulted Network Rail.

Concerns – The new operator and Railfuture Proposals

SERUG  expressed serious concerns about the working of the line after  reports about the new First/MTR franchise award, to start in August 2017. They wrote to the Dft (Peter Wilkinson ) expressing  views about lack of any improvement in services, capacity increases, passenger benefit and standards, continuing with the existing 25 year old trains, lack of more car parking, and a serious concern about unregulated fares and car parking charges.  The response from the Dft gave no help.

In August 2017 Railfuture and SERUG delivered a paper “Salisbury to Exeter Route Capacity Enhancements which can be read in full in the Publications section of this web site. It suggests the way forward to improve capacity, services, and passenger benefits. This is with all 8 MP’s on the route plus the Minster. Our lobbying for improvements with your help gives this paper critical importance. We will continue to improve our strategy as SWR working continues. You will see that we were successful in seeing and presenting to the MP’s – see separate item.

New Committee Members required…

We urgently require  additional Committee members:

  1. Someone to take responsibility for Communications (currently this role is divided between 2 existing committee members, but now requires a person with marketing and social media skills).
  2. Membership and program secretary
  3. A railway engineer to help with our rail/track cost analysis.

Please  email contact@serug.co.uk  if you’re interested in either of these roles…. 

Competition and Markets Authority CMA decision

Railfuture’s  (Rf) complaint to the Competition and Markets Authority has  resulted in First/MTR proposing a fares cap on the two routes between London and Exeter so that travelers are not disadvantaged by the company’s new monopoly position.
SERUG worked with Rf to make this application to ensure passengers are not disadvantaged. However the CMA decided only to consider London Waterloo and Exeter stations as the comparisons – intermediate stations are not considered – we think that a cop out and will continue to check the details as the franchise moves forward.