SERUG Statement on latest SWR strikes

Update on Summer Strikes

South Western Railway (SWR) have now confirmed that all stations between Yeovil Junction and Exeter will have a replacement bus service on strike days.

This follows an outcry from SERUG, local rail users and pressure from the media (including the BBC) to think again about not providing a service of any sort (bus or rail) on strike days.

Please visit the SWR website for timetables of the revised services. http://www.southwesternrailway.com

No trains between Crewkerne and Exeter for a total of 11 days in September

Network Rail will undertake drainage and track improvements in the Axminster area at weekends and throughout the week of 17-21 September 2018.

The line between Crewkerne and Pinhoe will be closed on the following dates:

  • 8/9 September
  • 15 – 23 September inclusive

During this time a bus service will run between Crewkerne and Exeter.

SERUG has also been advised that other stations (possibly Templecombe and Whimple) will also have reduced or no services on the days following the work, in order recoup lost time caused by ongoing speed restrictions. However, the SWR website does not yet mention this.

See the SWR website https://www.southwesternrailway.com/plan-my-journey/planned-improvements/september-works

Latest Station usage figures now available

The ORR have now published the station usage figures for the 12 months ending November 2017. 

The increase in rail usage continues along the Salisbury to Exeter line – up approximately 4.3% over 2016- despite some passengers deserting rail in favour of cars because the station car parks are often full.   Cranbrook showed a huge 340% increase, but with a few deserting Feniton, Whimple and Pinhoe. Cranbrook as anew town is not yet built out (about 30% only). Also Waterloo was virtually closed in August 2017 when the upgrade was carried out.

The really interesting figure is the 58% increase in passenger usage over the past 10 years  from 2006 to 2016

Download the file below to view the individual station usage figures for November 2016 to November 2017 – 

Station-usage-analysis-inc-2017-1.xlsx (168 downloads)

SERUG Response to South Western Railway consultation on December 2018 and results

We have now submitted our response to South Western Railway’s Timetable Consultation. Please see our Publications page or click here.

April 2018 showed SERUG and others are listened to as SWR announce that our Woking and Clapham Junction off peak stops will be retained from the December 2018 timetable changes. We await the final timetable after SWR have consulted Network Rail.

Yeovil to London – Return ticket tops £200 !

The recent problems with signalling and defective stock have led to a number of lengthy delays/cancellations to services on the Waterloo to Exeter line.

An increasing number of people now commute regularly (ie at peak times) to London. Those who leave before 6.30am may be aware that there is an alternative service from Yeovil Pen Mill to London at 06.20 (Arriving Paddington via Castle Cary at 08.38). What many people will not be aware of is the astronomical fare charged by GWR for this route. From January 2017 the Anytime return fare will rise to a whopping £204. That’s almost double the fare on South West Trains!

At times of disruption, the SWT tickets are normally valid from Pen Mill but we strongly advise you to check the SWT website first. We hear tales of guards on the GWR service trying to charge travellers the excess fare – because they had not been advised of the arangmement to accept SWT tickets.  If you do choose to use the 6.20 service when SWT trains are disrupted, ensure you buy your tickets at Yeovil Junction and then drive to Pen Mill. If you buy your ticket at Pen Mill – you are likely to be charged the GWR fare!